DOUBLEU GAMES

FAQ

  • How do I play Dessert Bliss?

    To play Dessert Bliss, simply drag and drop desserts to empty spaces to make a match!
    When three identical desserts are on the same shelf, they will be served.
    Each dessert you serve earns you a Star. Want more Stars? Hit combos with consecutive matches!
    Clear a stage to be rewarded with Gold. You can use your hard-earned Gold to buy items, which can help you sort faster.
    Just make sure desserts are served within the given time and mind the limited shelf space to avoid failing the stage.

  • What is Gold, and how can I get it?

    Gold is the basic in-game currency in Dessert Bliss. By consuming it, you can purchase Hearts and other items.
    You can get Gold by clearing stages or by purchasing it from the Store.

  • What are Hearts, and how can I get them?

    Hearts are used to play a stage. They also allow you to retry failed stages.
    Hearts fill up over time, and up to 5 can be stored.
    Gold can be used to purchase more Hearts.

  • What are items, and how can I get them?

    Items help you to clear stages more easily.
    You can get items by clearing stages or by purchasing them with Gold.

  • How can I stop watching the ads?

    You can earn free Hearts, Gold, or items from watching ads.
    However, if you're tired of them, you can purchase the No-Ad Offer from the Store or the Lobby to stop watching ads.
    Once purchased, the No-Ad Offer removes all ads that appear as banners or at the end of each stage.
    However, optional ads with free rewards will not be removed, as they are only played when manually selected. You can keep watching these ads for bonus rewards

  • What should I do if I haven't received my purchased items?

    If you haven’t received your purchased item, please send us an email with your UID and proof of purchase by taking the following steps:

    1. Tap "Settings" in the game Lobby.
    2. Next, tap the "Customer Support" button to be redirected to the Dessert Bliss website.
    3. On the website, tap "Contact Us" to email one of our Help Center representatives directly.

  • What's after the final stage?

    Congratulations on reaching the final stage!
    Stay tuned and update your game for the latest stages.

  • How do I update the game?

    To update your game, simply follow one of these two steps:

    1. Log in to the game with your device connected to the Internet for an automatic update prompt.
    2. Manually update your game from the application store.

  • Can I play offline?

    Absolutely! But your access will be limited.
    Connect to the Internet to enjoy Dessert Bliss to its fullest!

  • How can I save my progress?

    Your progress gets automatically saved on your device.
    However, your progress may be lost upon deletion or factory reset.

  • Can I recover my progress?

    Unfortunately, lost progress cannot be recovered.

  • Can I transfer my progress from another device?

    Transferring progress is not possible.

  • How can I delete my game account?

    To delete the game account, simply remove the game from your device.
    If you wish to delete any personal information collected during your gameplay, please send us an email with your UID and request by taking the following steps:

    1. Tap "Settings" in the game Lobby.
    2. Next, tap the "Customer Support" button to be redirected to the Dessert Bliss website.
    3. On the website, tap "Contact Us" to email one of our Help Center representatives directly.

  • How can I receive additional support?

    If you require more assistance, please send us an email with your UID and request by taking the following steps:

    1. Tap "Settings" in the game Lobby.
    2. Next, tap the "Customer Support" button to be redirected to the Dessert Bliss website.
    3. On the website, tap "Contact Us" to email one of our Help Center representatives directly.