DOUBLEU GAMES

FAQ

  • How do I play Block Wonder?

    Drag and drop blocks onto the board.

    Complete horizontal or vertical lines to clear blocks and score points.

    If the board has no room, use items to clear blocks and free up space.

    Each completed line triggers a Combo.

    Missing a line on your next turn resets the Combo, so stay sharp!

    Keep clearing lines to maintain a Combo streak and earn bonus points.

    Successfully clearing a level rewards Gold.

    You can spend Gold to retry a failed level.

    There is no time limit in Block Wonder. You lose only if the board runs out of space.

  • What is Coin, and how can I get it?

    Coin is the basic in-game currency in Block Wonder. By consuming it, you can purchase Hearts and other items.

    You can get Gold by clearing stages or by purchasing it from the Store.

  • What are Hearts, and how can I get them?

    Hearts are used to play a stage. They also allow you to retry failed stages.

    Gold can be used to purchase more Hearts.

  • What are items, and how can I get them?

    Items help you to clear stages more easily.

    You can get items by clearing stages or by purchasing them with Gold.

  • How can I stop watching the ads?

    You can earn free Hearts, Gold, or items from watching ads.

    However, if you're tired of them, you can purchase the No-Ad Offer from the Store or the Lobby to stop watching ads.

    Once purchased, the No-Ad Offer removes all ads that appear as banners or at the end of each stage.

    However, optional ads with free rewards will not be removed, as they are only played when manually selected. You can keep watching these ads for bonus rewards.

  • What should I do if I haven't received my purchased items?

    If you haven’t received your purchased item, please send us an email with your UID and proof of purchase by taking the following steps:

    1. Tap "Settings" in the game Lobby.

    2. Next, tap the "Customer Support" button to be redirected to the Dessert Bliss website.

    3. On the website, tap "Contact Us" to email one of our Help Center representatives directly.

  • What's after the final stage?

    Congratulations on reaching the final stage!

    Stay tuned and update your game for the latest stages.

  • How do I update the game?

    To update your game, simply follow one of these two steps:

    1. Log in to the game with your device connected to the Internet for an automatic update prompt.

    2. Manually update your game from the application store.

  • Can I play offline?

    Absolutely! But your access will be limited.

    Connect to the Internet to enjoy Dessert Bliss to its fullest!

  • How can I save my progress?

    Your progress gets automatically saved on your device.

    However, your progress may be lost upon deletion or factory reset.

  • Can I recover my progress?

    Unfortunately, lost progress cannot be recovered.

  • Can I transfer my progress from another device?

    Transferring progress is not possible.

  • How can I delete my game account?

    To delete the game account, simply remove the game from your device.

    If you wish to delete any personal information collected during your gameplay, please send us an email with your UID and request by taking the following steps:

    1. Tap "Settings" in the game Lobby.

    2. Next, tap the "Customer Support" button to be redirected to the Dessert Bliss website.

    3. On the website, tap "Contact Us" to email one of our Help Center representatives directly.

  • How can I receive additional support?

    If you require more assistance, please send us an email with your UID and request by taking the following steps:

    1. Tap "Settings" in the game Lobby.

    2. Next, tap the "Customer Support" button to be redirected to the Dessert Bliss website.

    3. On the website, tap "Contact Us" to email one of our Help Center representatives directly.